SPA Future Thinking announces Acticall JV

Market research agency SPA Future Thinking is pleased to announce the creation of a new joint venture with Acticall, a French customer relations management agency headquartered in Paris.

As a major player in the CRM market operating 14 contact centres and employing 5000 staff, Acticall offers management of global inbound and outbound calls, and computer-assisted telephone interviewing (CATI).

The combination of SPA Future Thinking’s market research expertise, and Acticall’s CATI capability will put Future Thinking France in a strong position to develop in the French market research market.

For more information on SPA Future Thinking, please visit


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