Market research agency SPA Future Thinking is pleased to announce the creation of a new joint venture with Acticall, a French customer relations management agency headquartered in Paris.
As a major player in the CRM market operating 14 contact centres and employing 5000 staff, Acticall offers management of global inbound and outbound calls, and computer-assisted telephone interviewing (CATI).
The combination of SPA Future Thinking’s market research expertise, and Acticall’s CATI capability will put Future Thinking France in a strong position to develop in the French market research market.
For more information on SPA Future Thinking, please visit www.spafuturethinking.com